Do you delight in helping people discover the wonders of Palmerston North City, the Manawatu and New Zealand? Are you passionate about retail management and providing a great customer service experience while managing the day-to-day operations of a business?
Take on the challenge of managing the Palmerston North City i-SITE to provide travel advice and bookings for tours, activities, accommodation and events while also managing the retail side of the iSITE’s business.
You will have a demonstrated ability to motivate, inspire and lead a team and in this role you’ll be striving to become a best-in-class destination for information and nationwide travel arrangements while also offering an attractive and profitable mix of retail offerings such as souvenirs and snacks/beverages. Management experience; particularly in retail, travel and/or related businesses will be key to ensuring that the facility runs in a smooth and efficient manner. You’ll be comfortable managing operations, financial accounts, supplier relationships and using data to drive decisions about assortment, pricing, display and merchandising of information and retail products.
Initiative and problem solving skills are essential in ensuring the successful running of the i-SITE. You’ll be customer-service oriented and will be comfortable working directly with customers as you’ll be required to support Visitor Consultants and at times respond to information and booking enquiries directly. Your detailed knowledge of Palmerston North including local attractions, events, businesses and “must do's” in the area will be instrumental in ensuring you are a welcoming and knowledgeable ambassador for the city.
This position is 40 hours per week, Monday to Friday. As you’ll work in a small team, adaptability and flexibility are key to providing a seamless service to the community.
If you are excited about the prospect of leading a team in providing exceptional customer service in a retail environment, please apply today!
Applications close: 11.00 pm, Thursday 22 August 2019
We are an Equal Employment Opportunity Employer and welcome applications from all those suitably qualified for this position.
|Please click here to download and view this additional information.|